Majenta Solutions offers a complete Flexpod integration service that delivers Cisco UCS and Cisco Nexus with NetApp FAS storage. All configurations adhere to vendor best practices, and are based on Cisco Validated designs and NetApp Technical Reports for Flexpod. Software and firmware versions used will be in line with latest Flexpod version release currency.

As an independent specialist and true systems integrator, Majenta provides a consultative approach to finding the right solution for your organisation. By analysing your infrastructure and using a wealth of industry knowledge you can be assured of deploying the best solution at the best cost in the best possible time frame.

To support customers before, during and after the sales process, Majenta offer:

Majenta offers a wealth of experience in IT planning and consultancy. Our track record of assisting companies both large and small, domestic and international, puts us at the forefront of the market. Majenta consultants have worked cross-industry and are highly qualified individuals with a unified goal – ensuring that the most suitable product solution is chosen and implemented with as little disruption as possible.

We don’t just sell you an IT solution; we ensure that it is successfully implemented, so that you and your business maximise the full potential of your new purchase as quickly as possible. Our fully trained and accredited sales and support staff are among the best in the industry, offering full installation and configuration services to suit your specific needs.

We’ll get you up and running in maximum time and reduce your potential for down-time by opting for Majenta’s industry leading installation and configuration support.

To complement our solutions we offer a wide choice of support services, each designed to help keep our customers’ downtime – and costs – to a minimum, whilst driving up service levels. Our hardware and software support services include helpdesk via telephone, on-site hardware maintenance, part repair, inventory management and monitoring.

As all support calls are first vetted by the Majenta Technical Team, problems can often be fixed immediately without an engineer or replacement part being sent to your site.

We offer our Helpdesk Support to all of our customers who have a current maintenance support contract.

Our Helpdesk Telephone Support is available between 09:00 and 17:00 GMT, Monday to Friday excluding bank holidays. Outside of office hours, we offer call logging by email.

You can log a call with our helpdesk:

Phone +44 (0) 1277 266 955
Email supportplus@majentasolutions.com

Remote Support

There may be occasions when remote access is more applicable. When this is the case we can share your computer screen using WebEX which will allow us to diagnose and solve problems in real time. For more information on this service please enquire.

To complement our IT solutions, we offer a wide choice of support services, which are designed to keep your downtime and costs to a minimum. Our comprehensive support services include helpdesk and telephone, on-site hardware maintenance, part repair and on-site monitoring. Please call us to discuss the most suitable maintenance solution for your needs.

Majenta understands your business imperatives and appreciates that any time and budget spent on storage, networking and security training must bring measurable results. Effective management of expensive IT resources demands constantly refreshed and reinforced knowledge. This growing dependence on technology means professional training has never been more critical to your business.

The training offered by Majenta gives you the most cutting-edge knowledge available and, thus, a significant operational advantage.

Our courses are continuously updated to cover the latest products, programmes, and tools as developed by numerous publishers and manufacturers of technological solutions. As a result your teams will be equipped with powerful resources to optimise their work helping you to gain competitive edge.

 

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